Looking to the future, we must analyse the impact we have as a business when it comes to managing our human capital. Some pertinent questions that require introspection are ‘’With the outbreak of a global pandemic, how has this shaped the future of learning and work? Has this ground breaking change finally elicited acceptance of an automated future?’’

Another question we must ask is that will our traditional model of learning remain unscathed? Will we continue to stay in our comfort zone or venture into a new world?

Digital automation has been widely seen as a welcome change for some, a necessary evil by others, and an absolute elimination of human jobs by many. Covid-19 has not only changed the mindset for the majority but has also changed our modus operandi, to the extent of how we socialize. Thanks to the many virtual platforms, all of our social and professional interactions are now virtual and therefore automation and digitalisation is no longer a second option.

With safety taking precedence, a lot of digitally reliant industries such as streaming, online learning, telemedicine and digital infrastructure will benefit from the opportunities that this crisis has opened up.

The world and how it operates has completely turned on it’s head. Physical offices spaces are now becoming redundant as the home is now the new activity hub, including work and learning with Google and Twitter becoming trail blazers. We need to utilize this space and embrace the wave of change that technology brings. While it is essential to welcome technology and customize training programs, we must be cognizant of the fact that technology is not a replacement for humans. Technology adds value to the training programs and enhances the learning experience. Therefore, trainers must utilise technology effectively and adopt blended learning as an alternative to the face to face traditional format, without compromising on the learning experience.

Learning and development must adapt to the changing times and technologies, especially in the wake of the COVID-19 pandemic. Learning and development practitioners must embrace uncertainty and leverage technology to add value for the learners and this must be endorsed and sponsored by and large by the entire organization.

A key take away from all of this and when the dust settles is that learning should never have to be in lockdown.

Oakwood International have introduced a blended learning platform called ”Workshop Without Walls” which supports our alumni, current and future student’s learning journey and to ensure that these opportunities are uninterrupted in these challenging times. To find out more, please visit www.oakwooddubai.ae/workshops-without-walls/